Talent Acquisition & Recruitment Coordinator.

30 سبتمبر، 2022

0 6 4 دقائق

الوصف الوظيفي

– Talent Acquisition & Recruitment Coordinator.
Company: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 28-09-2022 Ref. Number: 153500 Citizenships Jordan Residence Country Jordan Years of Experience 5 – 7
Talent Acquisition & Recruitment Coordinator.
Job Description and Requirements
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutionsinto action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

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Program / Department Summary
Syria is in the midst of a major humanitarian crisis impacting the entire country as well as a number of neighboring countries. More than 11 million people have been displaced from their homes and the number relying on humanitarian assistance continues to grow. The main thrust of the work of Mercy Corps along with its national and international partners for the foreseeable future will be primarily focused on meeting urgent humanitarian needs across the country while building resilience and social cohesion elements in its programming strategy. The heightened insecurity and continuous acts of violence and war make the humanitarian response not only more challenging but increasingly complicated. With a large and complex portfolio of work across the country, Mercy Corps has established itself as an analytical, strategic, and flexible responder, adapting continually to shifting front lines and operational realities to respond effectively and efficiently through multiple modalities with teams inside Syria and working cross-border from neighboring countries. Mercy Corps Syria country program moved to a structure where teams report into a single managerial architecture to allow transversal consistency among programs and unity of purpose at the strategic level.
Operating across several countries in various program modalities, HR management and policy is multi-national. The Syria HR teams focus is on qualitative improvements to systems, policies and processes, amidst an ongoing transition process towards being a people and strategic partner.
General Position Summary
The Talent Acquisition & Recruitment Coordinator is a newly created role that will support the talent acquisition and recruitment needs of the Syria program. This role will support all MC Syria hub locations. Whilst the role will take responsibility for some recruitment processes, the Coordinator will also be charged with identifying needs and opportunities to improve the quality and efficiency of MC Syria recruitment, they will also lead the change management processes associated with establishing a stand alone talent acquisition and recruitment function, working closely with HR management and under the direction of the HR Director. They will support a transition and development of talent systems that match the specific needs of MC Syria operational context, ensure regular reporting and analysis that informs future decision making, and work with hubs and leadership to ensure a relevant understanding of our programming and ability to build talent acquisition and recruitment strategies for both the immediate and longer term needs.
The Talent Acquisition and Recruitment Coordinator will join a HR department that is undergoing significant structural change, in line with changes across the Syria program more broadly. There are also several workstreams that would contribute toward a successful talent acquisition strategy, including work around compensation and benefits, harmonization of Positions Descriptions, review of the Performance Review System as well as a recent implementation of a new recruitment policy and tools. In this context the Coordinator, working closely with the HR Director, will understand the talent acquisition and recruitment needs of the country program; review the current practices across all hubs; and identify opportunities related to qualitative recruitment improvements as well as supporting the establishing of the talent acquisition function, and associated processes and responsibilities.
Essential Job Responsibilities
TALENT ACQUISITION
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ANALYSIS
& STRATEGY

Build relationships and engage with the various stakeholders to understand the program portfolio, strategy and talent acquisition and recruitment priorities;

Observe and evaluate current practices and tools utilized by the HR department, identifying opportunities in systems or processes to further enhance quality and provide efficiency;

Identify opportunities for HR teams, that strengthen our practices and support the HR transition to a strategic partner.
Recruitment, Selection and Placement

Implement MC Global systems for talent acquisition where appropriate, and ensure team members are regularly provided with training opportunities to utilize these systems;

Work with HR Manager and teams in the hubs to identify other opportunities and systems that can support the quality, accuracy and efficiency in recruitment procedures, where global systems are not suitable;

Utilise existing tools to track and evaluate recruitment across Syria and provide regular updates to the HR Director and Syria leadership;

Regularly engage with hub HR teams to provide support and check for consistent application of recruitment practices;

Engage with HR department and Hiring Managers to provide training around recruitment and talent acquisition practices, for all departments;

Work with HR teams, hiring managers and management to ensure hiring requests are complete according to Recruiting Policies and Procedures;

Reflect on recruitment practices and identify opportunities to bring improvements to the compliance and qualitative aspects of recruitment processes.
CHANGE MANAGEMENT

Work with HR teams, the HR Director and other departments to support further engagement of HR in cross-functional business processes, that further support our ability to understand the programmatic needs and deliver quality recruitment strategies and processes;

Under direction of the HR Director, support the design and implementation of a country specific, talent acquisition and recruitment function for Syria. Such would include;
+ Respect for MC Global Talent Acquisition approach and how such can be reflected at the country level;
+ Reviewing roles and responsibilities of both the talent acquisition and HR team members, with respect to having a stand alone talent acquisition function for Syria as a whole;
+ Process and system adaptations;
+ Co-designing the implementation plan for a talent acquisition and recruitment function and any related transfer of duties/change of roles and responsibilities.
Supervisory Responsibility
No supervisor responsibilities at present.
Accountability
Reports Directly To:
Director of Human Resources, Syria.
Works Directly With:
Syria HR team
, Program and Support Managers and Supervisors, Hiring managers, Regional (& if relevant HQ) Talent Acquisition team.
Knowledge and Experience

Bachelor degree or equivalent in relevant field, masters preferred

5 years’ progressive experience in Human Resources, within the Humanitarian NGO sector;

Minimum 2 years of experience in recruitment and talent acquisition functions;

Strongly desirable experience in contributing toward the establishing or redesigning of talent acquisition and recruitment function(s) in current or previous role(s);

Demonstrated understanding of complex emergencies, related security concerns and appropriate responses with experience in the Middle East and in insecure environments.
* Demonstrated attention to detail, following procedures, meeting deadlines