Front Office Supervisor

29 سبتمبر، 2022

0 13 دقيقة واحدة

الوصف الوظيفي

Job Description

JOB DESCRIPTION

A Front Office Supervisor supervises Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries.

المهارات

As Front Office Supervisor, you will supervise Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries. The Shift Leader interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Supervise accurate and efficient Reception operations including check in/out procedures
Support Team Members in handling Guest requests and enquires to ensure a positive outcome
Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments
Ensure a consistent, high level of customer service

Kindly send CV to khaleejmagazine20 at g mail dot com