Customer Support Manager

Customer Support Manager

الوصف الوظيفي

Job description

We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals.

Customer Support Manager Responsibilities:

Managing the customer support department’s day-to-day functions.

Responding to escalated customer support issues.

Implementing customer support processes to enhance customer satisfaction.

Formulating and revising customer support policies and promote their implementation.

الوصف الوظيفي

المهارات

Customer Support Manager Requirements:

High school diploma or equivalent.

Proven experience as a customer support specialist for more than 5 years of experience

Speaking Arabic and English is required

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

القاهرة, مصر

قطاع الشركة

التسويق

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة