وظائف الأماراتوظائف بيت الامارات
Customer Service Executive
Customer Service Executive
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Prior work exposure in the field of customer support and service.
- Familiarity with CRM systems and practices.
- Adept in addressing client questions through effective telephonic conversation.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
- منطقة الوظيفة
- عجمان, الإمارات العربية المتحدة
- قطاع الشركة
- خدمات الدعم التجاري
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- منطقة الإقامة
- الإمارات العربية المتحدة
- الجنس
- أنثى
- الجنسية
- الاتحاد الأوروبي; الفلبين; اوكرانيا; جنوب أفريقيا; روسيا
