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Customer Service Advisor - وظيفتي
وظائف الخليجوظائف بيت قطر

Customer Service Advisor

Customer Service Advisor

الوصف الوظيفي

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.

الوصف الوظيفي

المهارات

  • Prior work exposure in the field of customer support and service.
  • Familiarity with CRM systems and practices.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.

المهارات

تفاصيل الوظيفة

منطقة الوظيفة
الدوحة, قطر
قطاع الشركة
البنوك
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

تفاصيل الوظيفة

Original Article

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