Operations Support Executive

Operations Support Executive

الوصف الوظيفي

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

We are looking for Operations Support Executive to manage customer queries and complaints and provide product support and information to the clients. They will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels.

In this role, you will:

• Communicating with clients through various channels providing product and service information and resolving product and service problems.
• Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Processing contracts and legal documents.
• Keeping record of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.

تفاصيل الوظيفة

منطقة الوظيفة

الإمارات العربية المتحدة

قطاع الشركة

خدمات الدعم التجاري الأخرى

طبيعة عمل الشركة

غير محدد

نوع التوظيف

غير محدد

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

غير محدد

للتقدم على الوظيفة