Helpdesk Technician I

28 سبتمبر، 2022

0 4 دقيقة واحدة

الوصف الوظيفي

Description
Job Title:
Helpdesk Technician I
Job Location:
Kuwait
Job Responsibilities:

Sit at help desk and respond to walk-in customer questions

Field trouble calls via the phone and computer trouble ticketing system

Perform laptop imaging and basic IP troubleshooting

Build user accounts on the domain

Add and remove computers from a Microsoft domain environment

Assign user accounts to appropriate groups and permissions

Build exchange mailboxes

Troubleshoot user email issues

Troubleshoot printers and map shared printers

Document trouble calls and computer/network actions for reporting purposes

Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements:

Must be a U.S. Citizen

2 years of operational experience

Must be able to successfully pass a pre-employment drug screen and a comprehensive background check

US Secret Clearance
Company Benefits:

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

401(k) Plan

Company-paid Long-Term Disability

Company-paid Life Insurance

Paid Holidays and Vacation

Employee Referral Program

Employee Assistance Program

Cell Phone Allowance

Tuition Reimbursement (after one year)
Our Company
:
Headquartered in Atlanta, GA, Envistacom provides communications, cyber, and intelligence solutions, support services and technology to the U.S. DoD and coalition partners in aerospace, defense, and intelligence communities. Customers rely on Envistacom for rapid-response, secure technology solutions and subject-matter expertise to support mission critical operations.

Envistacom is proud to be an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Envistacom maintains a drug free workplace and performs pre-employment substance abuse testing and background checks.*