وظائف الخليجوظائف بيت الخليج
Customer Service Officer
Customer Service Officer
الوصف الوظيفي
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Interact with the senior management to understand updated organizational policies and new products.
- Collaborate with the technical team to solve ongoing issues with a product or service.
الوصف الوظيفي
المهارات
- Proven customer support experience.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- التصميم الداخلي
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 0 الحد الأقصى: 5
- منطقة الإقامة
- الكويت
- الجنس
- ذكر
- الجنسية
- الدول العربية
