Role in Food & Beverage (Lobby Lounge)

Job Description

. Genuine service personality, with high EQ.
. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
. A minimum of one-year experience in a similar position in a 5-star hospitality company.
. A strong command of both written and spoken English is required additional language is an asset.
. Conduct all operational tasks in F&B Service while living up to service standards and procedures.
. Go the extra (s)mile where you can.
. Prevent complaints and ensure adequate service recovery where needed.
. Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart.

Job Details

Employment Types:

Full time

Industry:

Other

Function:

Customer Service / Call Centre / BPO

Roles:

Customer Service Executive (Voice)

Education:

Diploma

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