Engagement Executive – Fintech

Job Description

Our Client
Our client is a digital payments platform that streamlines global commerce for millions of small businesses, marketplaces and enterprises, by delivering cross-border payments and working capital
Your Responsibilities

• We are looking for a highly talented Engagement Executive – Non Linear Sales to educate, onboard and drive early success with newly acquired customers. The incumbent will be tasked to enable millions of SMBs and professional businesses in the MENA region to get paid globally with fast, flexible, secure and low-cost solutions.
• Answer inbound/outbound inquiries from small businesses looking to integrate solutions driven by organic traffic or through resellers.
• Educate customer on the functionality, benefits, and value of products by becoming a Product Expert.
• Implement a consultative approach to fully understand the business's needs.
• Identify and recommend additional products to help the business maximize its value. Develop exceptional relationships with customers by building rapport and developing trust.
• S/he should also be a self-starter who is prepared to develop and execute against a territory coverage plan. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.

Skills and Qualifications

• 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting.
• Track record of meeting and exceeding business established goals.
• Should be analytical & data oriented. Strong in data backed decision making.
• Proficiency in the use of email, with strong written and verbal communications skills. Experience in leading complex negotiations with CXOs of large and enterprise accounts. Should be able to drive operational excellence through innovative initiatives
• Experience managing Post Sales, Onboarding or Engagement experience for B2B customers.
• Experience in the Payments and Banking industry
• Familiarity with the B2B and Enterprise Customer Segment
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools
• Experience working in an international company

Halian Group
With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.

Job Details

Employment Types:

Full time

Industry:

IT / Computers – Software

Function:

IT

Roles:

Software Engineer / Programmer

Skills:

Engagement Executive – Fintech

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