وظائف السعوديةوظائف بيت السعودية
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management..
المهارات
- Previous association with a company in the role of a customer service executive or representative.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Strong phone handling skills and active listening.
- Portraying impressive communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- التوزيع والخدمات اللوجستية وسلسلة التوريد; صيانة السيارات وقطع الغيار وخدمات الدعم
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $1,500 – $2,000
- عدد الوظائف الشاغرة
- 4
المرشح المفضل
- منطقة الإقامة
- الرياض,المملكة العربية السعودية
