CRM – Techno Functional

CRM – Techno Functional

الوصف الوظيفي

The CRM Techno Functional will play a consultant role within the CRM application delivery team including 3rd party applications. He/She (“He” hereafter) will ensure that technical designs are aligned with functional expectations, presenting the approach to stakeholders to ensure alignment of all involved parties, taking up supported configurations where applicable, testing and ensuring timely delivery of services.

الوصف الوظيفي

المهارات

Degree in Information Technology domain

Microsoft Dynamics CRM certifications

· Over 5 years Dynamics CRM consultancy experience

· Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015

· Knowledge of VeriPark – VeriTouch is desirable

· Experience of providing CRM Demonstrations & Training

· Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365

· Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules including functional and security framework

· Microsoft SQL Server understanding

· Ability to create high quality functional documentation and strong requirements gathering skills.

· Experience developing reports, dashboards, forms, workflows in Microsoft Dynamics CRM

· Exposure on mobile applications via Dynamics CRM is desirable

· Support the Installation and configuration support of on-premise (preferable)/online Dynamics CRM.

· Strong collaboration and investigative skills and the ability to cross reference information for accuracy

· Strong verbal and written skills, especially around documentation

· Ability to work in a team environment, independently, take direction, and follow instructions.

· Ability to work under pressure, multitask and adapt quickly to changing priorities

· Highly confident with providing support and training to users

· Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

· Solves complex problems with creative solutions

· Self-Starter with ability to handle multiple tasks and shifting priorities

· Thinks clearly and calmly under pressure

· Places emphasis on client satisfaction

· Business analysis

· Client facing skills

Banking / Financial Domain knowledge preferred

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

قطر

قطاع الشركة

البنوك

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة

Original Article