Universe Manager

26 سبتمبر، 2022

0 5 2 دقائق

Job Description

Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns
Recommend price modifications based on benchmarking in order to maintain competitiveness
Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team
Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved
Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and availability at all times
Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities supervise the communication of shop events and promotions to customers through social media tools
Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales
Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers ensure their delivery to the Accounting Department in compliance with company policies and security standards
Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other

Qualifications

Bachelor's Degree
2 years of experience in a managerial role
Active participation in at least one sporting activity and expert knowledge of sporting events and products
Previous experience in sports goods
Proficiency in MS Office
Fluency in English
Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
Active participation in at least one sporting activity and expert knowledge of sporting events

Developing and Motivating Others: level 2
Cultural Awareness: level 3
Customer Focus: level 3
Driving and Achieving results: level 2
Attention to details: level 3
Initiative: level 3
Self Confidence: level 2