Ticket Reservation Agent

Ticket Reservation Agent

الوصف الوظيفي

Job Purpose: The jobholder is a front-line staff member and a part of a 24/7 team who has to provide clients whether Retail, Government, or, Corporate and in addition to the potential clients superior and consistent quality of travel services. To sell Airline tickets, and travel-related products and give travel-related information. Proactively service our customers via various channels, supporting them with queries, amendments, proactive disruption Management, and travel bookings. Convert the maximum number of inquiries into sales through efficient and friendly customer service.

المهارات

Qualification: Standard fares and ticketing certificate from IATA or equivalent.

Knowledge/Skills:

• Experience in Reservations/Ticketing/ Travel & Tourism/Leisure/MICE.

• Strong Knowledge of global distribution system (GDS) in specific Sabre & Galileo

• Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.

• Interpersonal ability, telephone and customer service skills.

• A confident communicator with proven persuasive and influencing skills.

• Excellent attention to detail and understands the impact of errors on the business and customer.

• Flexibility to work shifts, including evenings, weekends and public holidays.

• Positive attitude and enjoys working as part of a team.

• Proficient in MS Office applications i.e. word and excel.

• Strong verbal and written English is a must. Spoken Arabic or any other foreign language would be an advantage.

Languages:

• Strong verbal and written English is mandatory.

تفاصيل الوظيفة

منطقة الوظيفة

الخبر, المملكة العربية السعودية

قطاع الشركة

خدمات الدعم التجاري

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

السياحة والضيافة

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

منطقة الإقامة

المملكة العربية السعودية

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