Support Engineers

Support Engineers

الوصف الوظيفي

We are working on an RFP for a leading bank in the Dubai for multiple Support Engineers from Level 1 upwards. They are looking for multiple profiles to start on initially a 3 Month contract with possible extensions.

They are currently looking for a strong Support Engineer profiles with hands on IT Technical support experience of all Hardware, Software, applications required.

المهارات

The following Skills and Experience is required:

· Minimum of 5+ Years in at least a L1/L2 Support Engineering role.

· Extensive Experience with Windows 10 and MAC OS

· Flexibility and available for after-hours telephone support

· Ensure all tickets are closed with internal approved SLA

· Hands on Knowledge with installation, configuration and troubleshooting all hardware, software and network printers.

· Assist & maintain Wired LAN and wireless networks

· Provide support to user with business applications (MS Office 365, Adobe, MS Teams, MS One Drive, Anti Virus)

· Manage Microsoft System Centre Configuration Manager (SCCM)

· Ensure IT resources are appropriate available, utilised and stored.

· Responsible to co-ordinate with other entities for setting up the virtual meetings

· Evaluate and understand new products for training purposes

· provide support, guidance and assistance to Technical Support Engineers

· Ensure all procedures are implemented

· Provide Reports where/when required.

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

الهندسة

نوع التوظيف

عقود

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

12

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