Retail Sales Agent – JED
Job Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!
Skills
Maintain cleanliness and excellent appearance within the Front Counter. Project a professional image in greeting and serving customers.
Impact
Ensure all sales targets are met/exceeded. Ensure all cash and the cash float are handled correctly. Use SPS system to complete AWBs in line with company standards.
Problem Complexity /
Process
Ensure that perfect shipment criteria is met at all times. Maintain suitable levels of brochures and tariffs on display. Ability to choose between different alternatives with care. Use sound judgement in conditions of uncertainty
Customer / Stakeholder
Ensure the delivery of precise and correct information to customers and provide advice on shipment acceptance and carriage. Security screen all shipments prior to acceptance. And take necessary action against DGA shipments. Hold consignee collect shipments as appropriate
Autonomy
Ensure all machinery is in working order (Card, Weighing, Computer) Up loading of Disk information from the SPS accurately at the end of each day
People Management
Ability to understand the perceptions and needs of others, as well as to pick up clues to others current unspoken thoughts
Diploma or university degree.
3.2 Experience
At least 2 years in customer service.
3.3 Technical Knowledge/Skills
Very good computer skills, particularly in MS Office Package (Word, Excel, PowerPoint, Access)
Job Details
Employment Types:
Full time
Industry:
Courier / Freight / Transportation
Function:
Sales / Business Development
Roles:
Direct Sales Agent / Commission Agent
Skills:
Computer Microsoft Office Package Sales Precise Microsoft Word Security Customer Service People Management Technical Knowledge Good Computer Skills Sound Judgement Microsoft Powerpoint Food Serving Complexity Microsoft Excel
