Loyalty Officer
Loyalty Officer
الوصف الوظيفي
Key Accountabilities
• Build positive long-term relationships with merchants and corporate clients.
• Identify and develop a target pipeline and aggressively market for new offers and discounts for CB cardholders
• Manage key corporate customer relationships through regular contacts and visits by ensuring the effective follow up is maintained of prospect customers.
• Ensure documentation and valid contracts are signed when obtaining offers.
• Stay up-to-date on validity of offer and ensure they are renewed on time
• Ensure that the posted offers thru CB channels are valid and active.
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
• Resolve complaints and issues efficiently and in a timely manner.
• Coordination with Marketing Department for all offers/campaigns aspects.
الوصف الوظيفي
المهارات
Competencies
- Account Management
- Adaptability/Flexibility
- Customer Focus
- Customer Service
- Decision Making/Judgment
- Job Knowledge
- Managing Conflict
- Meeting Management
- People Development
- Productivity
- Quality
- Results Focus
- Sales Goals
- Sales Organization
- Sales Skills
- Sales Team Support
- Self Development
- Strategic Thinking/Management
- Team Leadership
- Technical Skills
- Territory Management
- Vision and Values
Education
- Bachelor degree or equivalent
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- قطر
- قطاع الشركة
- البنوك
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
