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Customer Service Agent - وظيفتي
وظائف الخليجوظائف بيت قطر

Customer Service Agent

Customer Service Agent

الوصف الوظيفي

  • Identify and assess customers’ needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

الوصف الوظيفي

المهارات

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

المهارات

تفاصيل الوظيفة

منطقة الوظيفة
الدوحة, قطر
قطاع الشركة
إنتاج الأغذية والمشروبات
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

تفاصيل الوظيفة

المرشح المفضل

الجنس
أنثى

المرشح المفضل

Original Article

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