Change Management Manager
Job Description
In this role you will be responsible for handling ongoing people & culture related projects in KSA, reporting into the Change Management Lead to ensure that all project requirements, deadlines, and schedules are on track.
You will work closely with the different HR stakeholders (People Partners, Learning & Development, HR Operations, Talent acquisition, People Experience, etc.) as well as the business to support change management initiatives mainly focused on the front of house population (such as the internship program, onboarding development program, etc.)
You will be instrumental in shaping the employee journey and fostering a new culture towards Servant Leadership.
- Manage and execute integrated projects from start to finish, serving as the primary point of contact between all teams to ensure deliverables & components are on track and within scope.
- Track and communicate project status, risks, and emergent issues that are readily accessible and current. Ensure shared understanding of project goals and success criteria across the project team. Maintain comprehensive project documentation, including file management and structure
- Act as focal point of contact to the front liners enrolled into specific programs to provide them with guidance and mentoring, support them addressing any work-related challenges and ensure they get the right experience that would set them up for success.
- Analyze and solve problems related to projects, including identifying better ways of working for existing processes.
- Communicate and collaborate closely with key stakeholders within the HR community and the business to provide information required and ensure projects success
- Challenge conventional thinking by fostering a culture of bold creative problem solving. Stay up to date on industry best practices and tools to identify shifting priorities and opportunities.
- Host project meetings and deliver regular reports to communicate project status to stakeholders within and beyond the project team
- Escalate and proactively demonstrate the ability to influence a recommended approach to resolve issues that serve as roadblocks and/or place project objectives at risk
- Perform project close-out steps including identifying lessons learned and best practices to ensure the success of future projects and optimize the project management experience
- Perform regular market visits and report back different observations, feedback, challenges coming from the ground that could be incorporated and/or addressed through existing or new initiatives.
What you'll need to succeed
- 3-5+ years of formal or informal project management experience or the equivalent of work
- Ability to identify issues, know when to ask for help, and resolve problems quickly
- Strong critical thinking skills to tease out the risks in plans, identify potential blockers, and ensure on time project delivery
- Experience with Project Management tools
- Proficiency in building presentations
- An ability to bring levity and joy to projects
- Strong stakeholder management, aiming for win-win solution
- Excellent communication, influencing and presentation skills
- Knowledge of retail & fashion business
- Communicate with candor and value open debate to ensure the best ideas come to life, collaborating with stakeholders
- Self-starter enthusiastic and pragmatic
- Proficient in the English language
What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
IT
Roles:
Team Leader / Technical Leader