Shop Manager- Cairo Airport Duty Free RETAIL & DISTRIBUTION · Cairo

23 سبتمبر، 2022

0 3 5 دقائق

الوصف الوظيفي

RETAIL & DISTRIBUTION · Cairo
Shop Manager- Cairo Airport Duty Free
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a week
Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
What you'll be doing
At Chalhoub, creativity comes alive! Working as a Shop Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience.

You will drive in-store CX initiatives

Plan succession of team members in terms of readiness

Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner

Drive eNPS through people experience initiatives and culture

Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions

Offer store support including concessions, real-time as per business needs

Act as the key point of contact with back-office operations

Ensure click and collect are conducted within SLAs

Ensure customer data is properly captured by the sales team in adherence to marketing team requirements

Ensure store team is working towards the same goal

Promote omni-channel sales

Increase the store revenue target vs actual

Increase sell-through at full price
What you'll need to succeed
Excellent English
Experince in Duty Free
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits,
Department Role Shop Manager Locations RETAIL & DISTRIBUTION · Cairo
Shop Manager- Cairo Airport Duty Free
PERSONAL DATA PROTECTION POLICY
This Personal Data Protection Policy details the CHALHOUB policy with regard to personal data provided on its websites and chalhoubgroupcareers.com (the “
Website
”).
CHALHOUB respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information by us for purposes associated in particular with your requests for our newsletters, press releases and recruitment messages. Consequently, we encourage you to read this policy carefully. This Personal Data Protection Policy applies to all personal data provided by you on our Website.
CHALHOUB may collect and process the following data about you
Information you give us
.
You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook, Instagram, Pinterest, Twitter and Tumblr) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
Information CHALHOUB collects about you. With regard to each of your visits to the Website CHALHOUB may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
CHALHOUB uses data held about you in the following ways:
Information you give to us. CHALHOUB will use this information:

to provide you with information about goods and services CHALHOUB offers;

to notify you about changes to our service;

to ensure that content from the Website is presented in the most effective manner for you and for your computer.
Information CHALHOUB collects about you. CHALHOUB will use this information:

to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve the Website to ensure that content is presented in the most effective manner;

to allow you to participate in interactive features of our service;

as part of our efforts to keep the Website safe and secure;

to measure or understand the effectiveness of advertising CHALHOUB serves to you and

to make suggestions and recommendations about goods or services that may interest you.
Disclosure of your information
CHALHOUB may share your personal information with any member of the CHALHOUB Group, which means its subsidiaries, its ultimate holding company and its subsidiaries.
Protection of your data and respect of your privacy
CHALHOUB has made every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.
However, CHALHOUB does not control each and every risk related to the use of the Internet, and therefore warns visitors of the potential risks involved in the functioning and use of the Internet.
CHALHOUB will treat your data subject to the UAE legislation.
This legislation allows you to access, rectify and delete any personal information by submitting a written notice to the following address: M.C.T. FZE a Jebel Ali Free Zone establishment organized and existing under the laws of Dubai, under the Trading Licence 04616 domiciled at PO Box 261075, Jebel Ali, Dubai –United Arab Emirates. Tel.: + 971 (0) 4 804 55 00 FAO: M.C.T FZE Business Development Division.
Changes
Any changes CHALHOUB may make to this Personal Data Protection Policy in the future will be posted on this page. Please check frequently to see any updates or changes to it.
Contact
Questions, comments and requests regarding this policy are welcomed and should be addressed to M.C.T. FZE a Jebel Ali Free Zone establishment organized and existing under the laws of Dubai, under the Trading Licence 04616 domiciled at PO Box 261075, Jebel Ali, Dubai –United Arab Emirates. Tel.: + 971 (0) 4 804 55 00 FAO: M.C.T FZE Business Development Division.
LEGAL NOTICE
LEGAL NOTICE
This legal notice describes the conditions of use of our websites and chalhoubgroupcareers.com (the “Website”).
By connecting to the Website, you acknowledge that y