Graduate Internship Program – Customer Experience Track

23 سبتمبر، 2022

0 4 دقيقة واحدة

الوصف الوظيفي

About Calo

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Calo Graduate Program overview

Calo is offering a unique six-month internship program for recent graduates. The Calo Graduates Program offers graduates with the opportunity to gain professional and practical work experiences. The program is designed to prepare recent graduates for a career in Calo.

The Calo Graduates Internship Program uses Calo's professional development model that focuses on three main areas: (i) Self-awareness, (ii) Operational understanding, and (iii) Calo Experience. Candidates will receive hands-on training and development to build their industry practices and professional networks in a high-performing organization.

Tracks available → Customer Experience (CX) Program

This track is working with our Customer Experience Team; here are some areas of responsibilities of on-the-job training:

Communicating with clients over live chat and phone calls to answer their questions and support their challenges.
Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve issues.
Communicating feedback to the team and following up on resolving clients’ pain points.
Building relationships with clients and making sure they are happy with their experience.

Program participant requirements: