Siebel Technical Consultant

22 سبتمبر، 2022

0 2 2 دقائق

الوصف الوظيفي

Qualifications And Responsibilities

Technical

Extensive background across multiple Siebel modules with recent experience in Siebel Open UI. Siebel certification is strongly desired.
An excellent understanding of Siebel application architecture, Siebel data model, configuration tools, adaptors to interface with external devices, and Siebel server side processes.
Experience with Siebel Tools,SIebel EAI, Siebel CTI, Siebel EIM, BIP, task based UI, Oracle, E-scripting, VB scripting, Java Script & JQuery.
Relational database experience, Oracle preferred.
Demonstrated ability to meet schedules and multi-task.
Outstanding oral and written communications skills in both technical and client facing situations.
Individual must be a team player, receptive to new ideas and concepts and willing to embrace them when final determinations are made.
Understanding and demonstrating the current platform and how it supports the organization.
Configuring Siebel Application using Siebel Tool and Client.
Configuring different Siebel Objects like Applets, Business Components, Screens, Views, Links, MVGs, Pick Lists, Associate and Shuttle Applets, Toggle Applets, Drilldowns etc.
Development of the Change Requests, New Workflows, Business Services, Scripting (Browser/Server), Runtime Events, EAI, EIM interfaces, VBC, EBC.
Development of the Open UI .
Deployment of the changes done on UAT & Production environments
Performing Admin tasks of the system
Generating the reports using BIP in console and non console mode.
Design and develop parameterized BIP reports in console and non console mode.

Functional

Core Siebel CRM Product Knowledge as well as implementation experience for the following modules :

Sales – Prospects, Leads, Opportunities, Accounts, Roll Ups, Organization Hierarchy, Limits, CIF Creation etc.
Service Requests – SLA driven Service Requests by Category, Sub categories & departments & roles, Dashboards, Email Escalations Company Name 2
Marketing Campaigns: Campaign management, Broadcasting, List Management etc.
Knowledge of the EAI, EIM Interfaces for Loading data of the Customers & Accounts
Knowledge of insurance and brokers business processes
Working with the business users to understand data requirements, functionality and business processes.
Preparing business requirement document/software requirement specification document based on the discussion with business users
Creating the detailed design articulating the solution.
Understanding the business requirement and finding the out of box functionality provided by Siebel in order to fulfill the requirement.
Demonstrate the changes done to the Users to perform the UAT
UAT Support for the Business users in order to ensure end-to-end deployment of the requirement.
Providing training to business users.
Works alongside vendors and other third party organizations as required.
Pro-actively build and maintain confidence of business users and colleagues.

Preferred Skills

Preferable experience with Siebel Insurance.
Experience with Siebel (load) testing.
Experience with Middleware.
Experience with upgrading Siebel applications.

Kind Regards,

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