IT Assistant
Job Description
JOB DESCRIPTION
Key Responsibility
. Actively Monitor IT Service tickets, Mails and respond
- . Monitor Data Replication and issues in the assigned company/companies.
- This includes Sales, Transfer Orders and Staff Changes
- . Check/Transfer sales posting issues in Designated company/companies
- . Data director Installation and setting up data replication for new Shops in designated company/companies
- . Traffic Counter Configuration and server sync
- . Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager
- . Support Shop staff in X-Store related issues
- . Handle issues related to Warehouse Management System
- . Create/maintain Store database new and existing stores
- . Create Point of Sales systems for new stores test all the peripherals before dispatching the same to the store
- . Actively monitor and resolve Promotion/Gift Voucher related issues
- . Monitoring of schedulers, take corrective action
- . Co-ordinate with other regional IT teams for data replication activities and projects
- . Report new issues relating to the point-of-sale system to the DBA/IT Manager
- . Maintain and manage Oracle Database system for Warehouse Management
- . Deployments / Initial application testing
- . Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting
- . Office 365 account configuration, troubleshoot O365 related issues.
- . Email Archiving, Ms-Teams configuration, Data Backup & restoration
- . System setup for New Employees
- . Implement and assist in IT projects and other assigned regular activities
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
IT , Anchoring / TV / Films / Production , Travel / Airlines
Roles:
Assistant Editor / Editor , Office Assistant , Software Engineer / Programmer
