Direct Accounts Manager

22 سبتمبر، 2022

0 3 دقيقة واحدة

الوصف الوظيفي

Description

Generating/increasing revenue growth with existing/new corporate accounts in specific industry/segment/territory through selling VF voice products, services & fixed solution in Responsible for developing, winning, project managing and execution corporate network connectivity and voice/solution bids, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship.

Job Responsibility

* Demonstrates a good understanding of procedures and concepts through extensive sales experience, advising on appropriate solutions for customer needs and requirements;

* Delivers sales activities around acquisitions, retentions and care within assigned sales segment (including Consumer or Business);

* Meets sales quotas as set out by team, in line with Vodafone standards, and within timeframes;

* Understands the customer's industry and develops a customer specific strategy and business plan in line with Vodafone's product and service portfolio;

* Works collaboratively with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost or margin;

* Uses strong communication skills to exchange ideas and information in a concise and logical way to support the delivery of negotiations and signing up contracts with small subjects;

* Influences customer's decisions through specific sales skills and product and industry knowledge;

* Effectively interacts with account management team in order to seamlessly manage the onboarding and implementation of new customers and deliver handovers;

* Cooperates with internal teams (e.g. technology, marketing, Commercial planning) on the preparation of individual business customer solutions based on customer requirements;

Skills

Selling Business Outcomes
Social and Digital Selling
Sales Methodologies and Processes
Commercial Acumen in the B2B Environment
Customer Centricity
Sales Tools
B2B Product Knowledge and Proposition Delivery
Account Management
Competitor Awareness and Cross Sell
Critical Thinking
Building Rapport
Product/Solution Proposition Strategy and Design
Data Analytics and Insights
Dynamic Prioritisation and Multi-tasking
Business and Commercial Acumen
Storytelling
Objection Handling and Negotiation