Communications Officer

22 سبتمبر، 2022

0 5 4 دقائق

Position: Communications Officer

Department: Programs

Location: Amman with frequent travel to field

Reports to: Awards and Partnership Manager

Dotted Line/if any: Work closely with Support Departments (HR, Operations, Finance, M&E) and Deputy Country Director

ABOUT RI:

Relief International (RI) is a leading non-profit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the three members of the RI Alliance in the USA, UK and France. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.

About our Programs:

RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.

Position Summary.

RI is seeking a motivated and dynamic person to lead communications and ensure visibility of RI’s programmes in Jordan. The Communication Officer will be responsible for:

Leading the development of communications and visibility plans with program teams
Producing success stories and profiles of RI’s programmes in Jordan
Developing a strategy and content for RI social media platforms in close coordination with the Global communications focal point
Leading on running RI events to showcase programme achievement

ESSENTIAL RESPONSIBILITIES AND DUTIES

Communications (90%)

Develop project-based visibility plans that are in line with RI’s and donor’s guidelines and monitor the timely implementation
Ensure branding of all project sites/activities is compliant with donor requirements
Develop clear specifications with respect to procurement of branded material
Develop annual communications strategies and work plans
Ensure that the communication strategy is properly implemented and in alignment with the general guidelines and Standard Operating Procedures (SOPs)
Manage external consultants retained to produce communications materials (videos, photographs, graphic design, etc.), including submission of TORs and specifications to the procurement team, selection and quality control
Act as focal point for RI’s Global Communications Officer
Develop content and manage the communications on RI-Jordan's Facebook page and/or other online platforms while ensuring that the content and layout presents RI in the most professional and objective manner
Write capacity statements and project summaries for external communication
Write monthly success stories to be shared with donors and/or published on RI’s website
Assist in creating other program communication materials as requested
Develop press releases and other communication pieces for external audiences
Lead the planning and coordination of events with external audiences, including coordination to prepare guest list, finalise programmes/agendas, issue press releases pre- and post-event and ensure appropriate visibly materials (banners, roll-ups) are available
Support the Awards and Partnership Manager in the review and editing of reports to ensure high quality and donor-ready submissions
Provide estimates to cost communications and visibility activities in new project proposals

Internal and External Coordination (10%)

Participate actively in Inter-Departmental Meetings as scheduled, coming prepared to the meeting to maximize usefulness for project implementation;
Proactively seek opportunities to enhance RI visibility based on regular coordination with program teams;
Stay updated regarding relevant communications-related policy and procedures changes (internal – RI/ external – GOJ and/or donor) and communicate necessary updates to all relevant staff;
Participate actively in Communication Focal Point meetings as scheduled by Global Communications Department.

Safeguarding

All staff:

Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve
Ensure that your behaviour inside and outside of work promotes the values outlined with RI’s code of conduct and safeguarding policies
Consistent with RI’s safeguarding and protection policies,
- contribute to ensuring that all those who come into contact with Relief International staff and the communities we serve can be trusted to work safely with them
- ensure your job-related activity and practice is compliant with safeguarding standards

Program teams:

Ensure program design adequately addresses safeguarding and protection standards

QUALIFICATIONS & SKILLS REQUIREMENTS

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.

Bachelors in communications, media or related field;
3+ years' experience working in the INGO/humanitarian field in the Middle East;
Experience in communication, reporting, documentation, publication in relation to the INGO/humanitarian sector;
Excellent written and spoken English skills with advanced proofreading and copyediting skills is a must;
Strong organisational analytical and administrative skills, including a strong ability to focus on detail and quality assurance.
Ability to work effectively with different teams in a positive and professional manner
Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently;
Ability to adapt to different cultures;
Curious and eager to learn.
Willingness to travel, sometimes at short notice, as required for the successful implementation of the role.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value: