Showroom Manager

Showroom Manager

الوصف الوظيفي

Employee Development

· Monitor and perform annual performance review for the assigned showroom staff and conduct a performance evaluation report on a periodic basis or as and when required

· Identify the manpower, succession planning and training needs of the assigned showroom staff and coordinate with the HR Manager to recruit, develop, and retain an effective work force

· Ensure the sales team at the showroom are well-trained and motivated to perform their tasks

Operational Responsibilities

· Assist the General Sales Manager in setting the showroom sales and annual plans

· Execute the showroom & sales strategy with focus on achieving the assigned showroom sales targets and KPIs

· Identify customer needs and recommend products to the General Sales Manager

· Ensure proper maintenance and quality standards of showrooms

· Monitor the quality, quantity, and shelf life of products in the showrooms

· Ensure sales targets are met on time and within budget to maximize profitability

· Oversee the general appearance, layout and display of the store/showroom and products as per the company standards and in alignment with the brand identity

· Update knowledge on different sales channels, strategies, best practices, as well as agricultural products and services

· Keep a track of health and safety of all team members and other staff within the showrooms

· Supervise staff within the showroom to ensure maximum quality and efficiency at the assigned showroom

· Create a safe and healthy environment at the store/showroom and ensure the security of the store/showroom, products and equipment as well as customers

· Coordinate with the Marketing Department for special layouts/themes/display at the store/showroom

· Coordinate with the Maintenance Supervisor for any technical issues (e.g. lights and electricity) to promptly take the required action and resolve the issue

· Ensure that the sales staff is well-trained (i.e. customer service, product information and sales techniques) and the proper customer service instructions are in place and well communicated as per the company culture and policies

· Ensure customer satisfaction through selling the right product at the right time and price

· Respond to customer complaints and feedback in a professional manner

· Prepare detailed reports of buying trends, customer requirements and profits

· Monitor inventory levels at the showroom and coordinate with the Purchasing Departments to order new items

· Suggest business strategies to attract new customers, expand showroom traffic and maximize profitability

· Suggest ideas/changes to the arrangement of showroom displays and stocks and ensure adherence to the company standards

· Maintain strong relationships with customers to ensure maximum customers retention/satisfaction and meeting their expectations

· Keep customers up-to-date with the arrival of new/requested products and promotions

· Manage the showroom logistics in coordination with the Logistics Team and Wafra Farm Manager (i.e. deliveries and dispatches)

· Maintain a good relationship with competitors to provide customers with their requested products at a reasonable price

· Prepare and review showroom reports (i.e. weekly, monthly, quarterly, and annually or upon request from the top management)

· Ensure maintenance of highest standards of professional conduct, ethics and integrity in provision of the services

· Any other relevant work assigned by the General Sales Manager

الوصف الوظيفي

المهارات

· Bachelor's Degree in Business Administration, Management Sciences or equivalent in a similar field

· 10+ years of experience, with a minimum of 5 years of similar experience to the responsibilities of this job

· Proficient user of Microsoft Word, PowerPoint and Excel and relevant software applications

· In-depth knowledge of different agricultural products and market trends in Kuwait

· Experience managing showrooms, preferably within the same industry

· Strong understanding of company products, competitors and market positioning

· Ability to set and meet sales targets, and adapt to the changing parameters as well as customer needs

· Professional certifications (Preferred)

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

الكويت

قطاع الشركة

الزراعة وإنتاج المحاصيل

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة

المرشح المفضل

منطقة الإقامة

الكويت

المرشح المفضل

Job Source