IT Technical Support Specialist

IT Technical Support Specialist

الوصف الوظيفي

IT Technical Support Specialist
Confidential Company – Bourj Alarab, Alexandria
IT Technical Support Specialist
Confidential Company – Bourj Alarab, Alexandria
Posted 5 hours ago
6
Applicants for 1 open position

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Experience Needed: 3 to 5 years Education Level: Not Specified
Job Details
Career Level: Experienced (Non-Manager) Salary: Confidential Job Categories:
Skills And Tools:
Job Description
Responsibilities

Installing and configuring computer hardware, software, systems, networks, printers and scanners

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

Testing new technology

Provide introductory online & classroom training for company products

Resolve technical issues in a timely manner using available resources within the company
Job Requirements
IT Technical Support with Knowledge and Experience :

Excellent customer service skills

Strong troubleshooting and critical thinking skills

Previous working experience in IT support for (3) years

Problem-solving skills

Up-to-date technical knowledge

An in-depth understanding of the software and equipment employees are using
* Good interpersonal and customer care skills

الوصف الوظيفي

تفاصيل الوظيفة

منطقة الوظيفة

الإسكندرية, مصر

قطاع الشركة

خدمات الدعم التجاري الأخرى

طبيعة عمل الشركة

غير محدد

نوع التوظيف

غير محدد

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

غير محدد

تفاصيل الوظيفة