IT Assistant

Job Description

JOB DESCRIPTION
Key Responsibility
. Actively Monitor IT Service tickets, Mails and respond

• . Monitor Data Replication and issues in the assigned company/companies.
• This includes Sales, Transfer Orders and Staff Changes

• . Check/Transfer sales posting issues in Designated company/companies
• . Data director Installation and setting up data replication for new Shops in designated company/companies
• . Traffic Counter Configuration and server sync
• . Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager
• . Support Shop staff in X-Store related issues
• . Handle issues related to Warehouse Management System
• . Create/maintain Store database new and existing stores
• . Create Point of Sales systems for new stores test all the peripherals before dispatching the same to the store
• . Actively monitor and resolve Promotion/Gift Voucher related issues
• . Monitoring of schedulers, take corrective action
• . Co-ordinate with other regional IT teams for data replication activities and projects
• . Report new issues relating to the point-of-sale system to the DBA/IT Manager
• . Maintain and manage Oracle Database system for Warehouse Management
• . Deployments / Initial application testing
• . Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting
• . Office 365 account configuration, troubleshoot O365 related issues.
• . Email Archiving, Ms-Teams configuration, Data Backup & restoration
• . System setup for New Employees
• . Implement and assist in IT projects and other assigned regular activities

Job Details

Employment Types:

Full time

Industry:

Retailing

Function:

IT , Anchoring / TV / Films / Production , Travel / Airlines

Roles:

Assistant Editor / Editor , Office Assistant , Software Engineer / Programmer

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