Floor Manager

Job Description

Description:
Floor Manager for Lebanese Restaurant in Dubai – AED 5,000 – AED 7,000 all inclusive depending on experience and qualifications.
To manage the overall operation of the restaurant, following brand's standards.
KEY ROLES & RESPONSIBILITIES:
. Motivate, discipline, direct and supervise the work of all service employees of the restaurant
. implement and maintain brand's training programs to ensure a high degree of staff professionalism
. Provides services that are above and beyond for customer satisfaction and retention.
. Manage day-to-day operations of the restaurant
. Handle complaints and make effective service recovery
. Encourages and builds mutual trust, respect, and cooperation among team members.
. Serves as a role model to demonstrate appropriate behaviors.
. Ensures and maintains the productivity level of employees
. Ensure standards are being followed in accordance with Brand's policies and procedures
. Ensure all employees have full menu and product knowledge
. Regularly inspect food & beverage quality
. Follow established and proper Accounting procedures
. Hold weekly staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
. Ensure employees adhere to hygiene and grooming standards
. Develop maintenance schedules
. Ensure proper and regular implementation of checklist and logs.
. Establish guest database with preference records of regular guests.
. Schedule employees to meet and maintain restaurant given labor costs budget.
. Implement daily and weekly cleaning schedules.
. Control all stock of the restaurant.
Constantly monitor staff's appearance, attitude and degree of professionalism
Qualifications:
. Preferrably Lebanese
. Arabic mother tongue is a must.
. High school graduate
. Excellent reading, written and oral proficiency in English
. Strong interpersonal skills and attention to detail
. Minimum 5 years of experience as floor manager.
. Must be well-presented and professionally groomed at all times
. Excellent leader and trainer with solid motivational and teamwork skills
. Attention to detail and strong interpersonal skills to deal with diverse staff
Please submit your CV, cover letter & personal picture. For any questions, you may message Ms. Shine at on whatsapp. No calls will be entertained on this number.
Shortlisted Candidates will be contacted within 1 week.
Employment Type
Full-time
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Job Details

Employment Types:

Full time

Industry:

IT / Computers – Software

Function:

Manufacturing / Engineering / R&D

Skills:

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