Alumni Relations Specialist, AED 20,438-21,356 per month, Dubai

21 سبتمبر، 2022

0 40 3 دقائق

الوصف الوظيفي

Our client is seeking a candidate with at least four years’ experience in marketing, preferably within alumni relations. In this role you will lead the strategy and plans of the alumni program in the Middle East, managing alumni engagements in accordance with the program’s goals and objectives. This involves designing, developing, and implementing communication programs, events, platforms, and websites; as well as maintaining database health and optimising the transition process.

Description:

Develop the marketing strategy for our client’s ME alumni program
Drive all alumni marketing initiatives, from inception to implementation, including career placement services
Work with Human Capital team to optimise the transition process and ensure maximum onboarding of leavers to ME alumni program during exit process
Be the primary point of contact for any internal/external requests on alumni program
Drive discussions on way forward in alumni relations, including championing innovative ideas and programs
Plan for and oversee the alumni budget
Build alumni communications plans and develop targeted programs and content to drive engagement and strengthen relationships with our client
Manage all communications, including the compilation and production of the ME alumni newsletter
Lead outreach programs to alumni, including physical/digital mailings and email marketing campaigns via Salesforce
Contribute alumni-related content for the firm’s official social media channels, ensuring that the material is fresh, engaging, and interactive
Develop an internal communications plan that clearly articulates the value, benefits, and goals of the alumni program, and lays out the asks from the senior community
Own and drive the alumni community in Salesforce Experience Cloud (SFEC) in coordination with regional and global teams, including innovating and improving the platform, and articulating/driving/monitoring change requests with technical teams
Continuously manage the platform by migrating new members, creating a strong content pipeline, and facilitating discussions
Build and sustain a community environment for alumni to turn to, be part of and thrive in. Leverage tools within the platform to promote discussions, groups, events, to promote sense of inclusion. Invite content leaders/owners to stimulate intellectual/conducive conversations
Manage other alumni platforms including the global alumni website and ME alumni LinkedIn group
Be an integral member of the decision-making team involved in the launch of new alumni systems, defining corporate direction and initiatives
Manage the alumni database to ensure that it is accurate, that information is updated regularly, and that significant changes are communicated internally
Manage career placement services and populate the careers portal. Consult with staff and alumni to source and share job opportunities
Plan and execute events, including regional and office-specific alumni gatherings that result in unique experiences
Identify and execute alumni-focused activities (e.g., expert talks, industry-focused webinars, etc.)
Monitor and report on alumni program key performance indicators (KPIs), devising solutions to maintain strong performance and/or improve performance when needed
Drive the development of reports and dashboards for senior stakeholders

المهارات

Criteria:

4+ years of experience in marketing – alumni relations preferred
Experience in a corporate, professional services, or consulting environment strongly preferred
Experience with web and digital content preferred
Experience with Salesforce or other marketing/CRM software is not required but preferred
Experience in event planning, corporate and social
Bachelor’s degree – preferably in business, marketing, communications, or related field
Understanding of digital marketing, including end to end user experience, process mapping and data flows
Ability to work with marketing technology, with a willingness and ability to learn about new platforms quickly
Strong analytical and quantitative skills, confidence in using data insights to define, challenge and support business requirements
Ability to think analytically and develop solutions that meet the business needs of the firm
Strong project management skills with demonstrated ability to multitask and prioritise
Strong relationship management skills
Strong interpersonal, organisational and communication skills
Inquisitive and creative mind set
Must currently reside in the UAE

Please respect the criteria requirements and only apply if you meet these as you will not be considered if you do not. We thank you for your application however due to the high volume of candidate applications, we only accept online applications in the first instance. Successful candidate applications will be contacted, if you are not successful your CV will be stored on our database but to make sure you do not miss out keep checking our website, follow us on Twitter and follow our Sapphire Recruitment LinkedIn page.