Technical Consultant (Bahrain / Sudan / Tunisia / Morocco / Kuwait / Lebanon)

Technical Consultant (Bahrain / Sudan / Tunisia / Morocco / Kuwait / Lebanon)

الوصف الوظيفي

Duties & Responsibilities:

• Responsible for project support and understands project support methodology
• Conducts preliminary trouble shooting on the technical issues reported by the client
• Coordinates with the Product Engineering team in order to gather all the needed script for technical issues, tests them for validity purpose, delivers the needed part to the client, and assists the client in answering any issues
• Assists Business Consultants in defining the technical requirements of the client and preparing initial BRDs
• Onsite testing of software patches/enhancements/modifications
• Develops medium and low complex advices, reports, and dynamic files
• Communicates and responds to client queries in a professional and timely manner
• Provides all necessary data and analysis on the spreadsheet and ePath to support Product Engineering team
• Works with Senior Business Consultants/Technical Consultants and clients to help refine, prioritize and schedule all the Technical Assistance Requests (TAR)
• Follows-up with the escalation team for a timely resolution of the TAR
• Assists the client in preparing/reviewing the client work procedures
• Prepares well-structured quality official documentation (work procedures, presentations, etc.) to be submitted to client or for internal use.

Required Skills & Qualifications:

• A Bachelor’s degree in Computer Science is required
• Good knowledge of PL/SQL & Oracle procedure writing is a must
• Knowledge in JAVA is a plus
• Minimum 4 years of experience in the fields of software development and RDBMS skills
• Experience in providing support for banking solutions is a plus.

الوصف الوظيفي

تفاصيل الوظيفة

منطقة الوظيفة

تونس

قطاع الشركة

خدمات الدعم التجاري الأخرى

طبيعة عمل الشركة

غير محدد

نوع التوظيف

غير محدد

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

غير محدد

تفاصيل الوظيفة