وظائف الخليجوظائف بيت الخليج
SERVICE ADVISOR
SERVICE ADVISOR
الوصف الوظيفي
Accountabilities:-
- Listen carefully to customer complain, check the customer vehicle, record and complete all information with signatures in check- in sheet as per customer request
- Explain repair estimated costs, repair process and delivery time with comprehensive information related to customer questions.
- Follow up customer vehicle repair status with job controller and ensure of completing repair works as per quality operation standards confirmed by quality controller.
- Inform customer about any additional work and obtain his approval if any needed.
- Contact customer to inform about completing the repair work and vehicle readiness for receipt.
- Ensure of satisfying the customer by doing required repairs on time and within good quality of work.
- Receive and process the vehicles which need ordinary service, ensure of accomplished jobs with technical staff before delivery.
- Check and make sure that reception area is clean organize and all facilities (newspaper, coffee machine, PC. etc.)
- Available and working properly at the beginning of his shift on daily basis.
- Prepare all daily reports required related to repairs orders.
Specific Knowledge & Skills:-
- Good knowledge of vehicles and tools including their designs, uses, repair and maintenance.
- Computer skills.
- Bilingual.
- Team work and co-operation.
Education:
- Intermediate Level, Diploma in Automobile Engineering.
Experience:
- Minimum 3 years in similar position or related to business.
الوصف الوظيفي
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
