Hotel Front Office Assistant Manager
Hotel Front Office Assistant Manager
الوصف الوظيفي
KEY DUTIES AND ACCOUNTABILITIES
Customer
Assist in the planning and overseeing all front of house and guest service processes from the arrival of guests to their departure in order to ensure the meeting (and exceeding) of guest needs.
Assist in the development and implementation of creative plans/programs that anticipate and meet guest needs and interests.
Protect the welfare and interests of guest and ensure the safekeeping of the property
Ensure professional and effective lines of communication are maintained between Front Office and all other operating departments, with particular emphasis on Housekeeping and Maintenance.
Ensure that the Manager on Duty Log is accurately updated with an emphasis on concise reporting.
Ensure all Fraser Suites Riyadh and Frasers Hospitality policies are adhered to
To maintain professional business confidentiality.
To conduct yourself in a professional manner at all times and maintain high grooming standard
Ensure daily financial transactions are correctly accounted for and that cash floats are reconciled and properly logged in the related documents.
- Daily check on DTCM guest detail update.
Experience
Previous experience within a hotel front office operations environment at supervisory or management level
المهارات
1-MUST BE SAUDI
2-ENGLISH IS MUST
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- الضيافة والسكن
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- المستوى المهني
- متوسط الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 1 الحد الأقصى: 2
