F&B Operations Manager

20 سبتمبر، 2022

0 3 2 دقائق

الوصف الوظيفي

Job Purpose

Maximize member & guest satisfaction and food and beverage profitability by managing the restaurant, Tentola, events and its staff

Job Responsibilities

Book Functions at all venues as seen fit in accordance with the Club bye-laws and staff coverage
Develop Social Calendar for members throughout the year, encompassing but not limited to Theme Nights, Club Nights, Quiz Nights, Cruiser and Dinghy events etc.
Implement and review of Service Standards
Recruit, maintain and train the front of house full time staff members including but not limited to, rostering, disciplinary and HR related issues, team building, cross training and performance management comprising of biannual appraisals
Implement procedures for bill and tab handling, cash handling, POS usage, opening and closing duties, stock handling and requisition, work orders, bill payments and accounts
Work closely with Beverage suppliers and managing the current contracts so as to obtain the best benefits and support for the Club
Oversee all Health and Safety Standards in the department
Liaise with the General Manager, Executive Chef, Restaurant Supervisors on all aspects of functions inclusive of costing, logistical issues, and staffing
Collect relevant data to develop annual strategic plan. Develop an annual Departmental Budget and assure proper implementation of the Budget
Department P&L management
Maintain beverage cost as per budget
Promote F&B activities through social media channels and direct marketing
Hold weekly Staff meetings and daily briefings
Operate within all guidelines, policies, standards, and constraints as established by the Club and ownership, and implement the Club’s minimum standards as they relate to each area within the Club
Monitor customer satisfaction and respond to customer feedback and complaints
Perform related duties as directed by the General Manager

المهارات

Qualifications/Skills

4-5 years’ experience working in a supervisory role within the F&B department of a similar sized establishment College Diploma or Equivalent in a hospitality related field
Must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division
Must be able to manage a brigade comprised of 22 service personnel
Knowledge of event planning and supervision
Knowledge of all systems to include
AV Committed to delivering high levels of customer service
Flexibility to respond to a range of different work situations
Willingness to develop team members
Highly Organized Able to work under pressure and changing criteria.
Excellent interpersonal skills, working equally well with members, guests, staff and management.

تفاصيل الوظيفة

منطقة الوظيفة: دبي, الإمارات العربية المتحدة
قطاع الشركة: المطاعم وخدمات الطعام; إدارة الفعاليات; الأنشطة الرياضية والخارجية
طبيعة عمل الشركة: غير محدد
الدور الوظيفي: السياحة والضيافة
نوع التوظيف: دوام كامل
الراتب الشهري: غير محدد
عدد الوظائف الشاغرة: 1