Commercial Assistant for Specialty Raw Material Chemicals Industry

20 سبتمبر، 2022

0 29 دقيقة واحدة

الوصف الوظيفي

Responsibilities

Proactively ensure sales of raw materials and chemical specialties and delivery of to existing and new customers in the region;
Maintain current business achieving budget target, together with the various departments team;
Support Sales Managers and Business Managers in Customer Service and administrative processes, in order to increase the profitability in the departments.
Reports to Business Managers.

Tasks

– Support the sales team, active in a business to business environment, to commercialize raw materials and chemical specialties for the allocated department;

– Monitor on weekly basis the stock level, purchasing needs and, delivering commercial forecasts for suppliers and supply chain, together with the Sales & Product Managers;

– Act as direct point of contact for customers;

– Prepare sales prices for the Sales Managers and Business Managers where needed;

– Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship;

– Follow-up on customer satisfaction;

– Prepare monthly sales statistics;

– Manage customer requests for samples local and intercompany and follow-up;

– Alert and discuss price issues at customers with the sales managers;

– Follow-up on payments together with the Credit Controller and Sales Manager;

– Follow the corporate and local procedures regarding SHEQ and promote improvements in the organization;

– Follow the correct guidelines: certification, customer and legal requirements to e.g. product, environment, safety and health, code of conduct etc…;

– Assure correct registration and follow-up of all complaints throughout the full process. Clear and immediate communication towards SHEQ for all SHEQ related complaints;