Recreation Services Supervisor – LUXOR ($19/HR)

19 سبتمبر، 2022

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Recreation Services Supervisor – LUXOR ($19/HR) page is loaded
Recreation Services Supervisor – LUXOR ($19/HR)
locationsProperty – Luxor time typeFull time posted onPosted Yesterday job requisition id215429 Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission:
To Entertain The Human Race.
PRIMARY PURPOSE:
As a Supervisor Recreation Services, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create
WOW
moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:

Supervise the daily operations of the pool, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs

Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation to include supporting departments

Respond to and assist with incidents/accidents and involve security for support and completing applicable reporting; ensure departmental compliance regarding company, state/local and Health District polices, inventory control, loss prevention, Risk Management and security

Ensure timely and professional resolution to guest and employee related challenges and/or concerns

Participate in ongoing training, communicate company policies and objectives and support their implementation

Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale

Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities

Implement and maintain Continuous Improvement initiatives to drive efficiency and growth

Perform other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:

Able to effectively communicate in English, in both written and verbal forms

Ability to read and write

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards
MINIMUM REQUIREMENTS:

High school diploma or equivalent

Two (2) years of related experience
PREFERRED:

One (1) year of supervisory experience

Experience managing a workforce of 12 or more employees

Experience in gaming hospitality
* Experience in a similar resort setting
Location:
Las Vegas, Nevada MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
The Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at diversityrecruiting@mgmresorts.com .
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit careers.