وظائف الأماراتوظائف بيت الامارات
Head of IT
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Head of IT
الوصف الوظيفي
Our client an insurance company based in Dubai is currently on the look out for an experienced Head of IT
Role Focus:
The job holder will be responsible for ensuring that the business has an adaptable, secure, resilient, and effective IT infrastructure at all times.
Key Activities:
- Financial
- Create and Manage IT Budgets
- Ensuring that IT contracts and service levels are negotiated in line with all strategic aims and financial constraints.
- Manage supplier relationships including cost control and service delivery
- Customer Centricity
- Making sure staff have clear areas of responsibility and lines of ownership.
- Communicating regularly with executive management on information technology issues.
- Internal Process
- Ensure adherence to overall KPIs and internal and external SLAs.
- Managing all aspects of IT across all branches.
- Setting strategy and direction for the IT department.
- Taking an active role in shaping the current and future direction of the IT department in line with TPA's growth strategies.
- Defining and meeting service levels for IT operations.
- Making sure the company meets all regulatory, legal, audit and agreed internal and external standards for IT.
- Implementing new IT systems, strategies and integrations.
- Managing a team of internal and outsourced technical staff.
- Reviewing IT architecture and infrastructure and identifying areas that need upgrading.
- Initiate, coordinate and enforce systems policies and procedures.
- Ensure utmost quality for processes and procedures
- Learning and Development
- Support team development through periodic review, mentoring, counseling, and feedback
- Monitor performance of reporting managers and assist in goal-setting, budgeting and management
- Perform personnel management duties including performance appraisals, training and support recruitment
- Actively participate in creating a challenging, empowered and supportive environment for one's team providing adequate growth and development opportunities both professionally and personally
المهارات
Requirements:
- Graduate in computer science. Additional IT Professional qualifications preferred.
- 10-15 years of a similar experience within UAE TPA companies.
- Good knowledge and understanding of the insurance market, regulatory environment, and primary, secondary, and tertiary health care setups.
- Advanced oral and written communication skills including presentation skills, demonstrating the ability to convey information in a way that is meaningful and well received by stakeholders and team members. Added advantage if the candidate is proficient in Arabic.
- Experience working on large, complex development and/or process improvement projects.
- Probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies.
- Advanced customer service and communication skills, demonstrating the ability to convey business terminology that is meaningful and well received by the customer.
- Exceptional interpersonal and networking skills, people management skills, demonstrating the ability to lead, mentor, and develop associates.
- Advanced ability to adapt new methods; work under tight deadlines.
- Ability to challenge the status quo in a facilitative and collaborative way
- Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines
- Advanced persuasion and negotiation skills when working with internal/external customers to resolve issues/problems
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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