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Counter Sales Associate

Job Description
Job Description
- Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
 - Take part in the opening and closing duties in compliance with the norms and internal procedures
 - Maintain and report all records such as the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
 - Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
 - Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
 - Ensure a clean environment by implementing hygiene practices such as Clean as you go policy and sanitation of the counter display
 - Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
 - Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
 - Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
 - Receive and handle cash payments including exchange and money transactions while following the set policies
 
Qualifications
- High School Degree
 - 0 – 1 year of experience in customer service
 - Fluency in English
 
- Analytical Thinking: level 1
 - Attention to details: level 2
 - Change and Adaptability: level 1
 - Cultural Awareness: level 1
 - Customer Focus: level 1
 - Planning and Organizing: level 2
 - Teamwork: level 2
 
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
Sales / Business Development
Roles:
Customer Service Executive (Voice)
				