وظائف الخليجوظائف بيت الخليج
Call Center Agent
Call Center Agent
الوصف الوظيفي
- Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- Keep the customer interested in the features and utility of a product through effective telephonic communication.
- Develop long-term contacts through qualitative telephonic discussions and conversations.
- Keep records of all conversations in our call center database in a comprehensible way.
- Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
الوصف الوظيفي
المهارات
- Proven track record of handling all the duties and responsibilities of a call center agent or associate.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- Ability to multi-task.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Polished convincing and negotiations skills.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- السالمية, الكويت
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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