Customer Care Agent
Customer Care Agent
الوصف الوظيفي
NowPay | Full time
Customer Care Agent
Giza, Egypt | Posted on 09/11/2022
Work Experience 1-3 Years NowPay (YC W21) is a FinTech startup building a financial-wellness platform for employees in emerging markets. Saving, spending, budgeting and borrowing. Those are the 4 pillars of financial-wellness. NowPay aims to improve every aspect of those for employees by building products that tackle every vertical.
NowPay enables employees to get their salaries in advance at any point in time during the month and also pay their bills instantly. NowPay is backed by YCombinator, 500 Startups, BECO Capital, Global Ventures, Endure, Plug and Play, MSA Capital, 4dx, Foundation Ventures, EFG and Beltone.
Job Description
Respond the inbound calls and outbound calls
Handle users' requirements on the spot
Update users with the new features and products
Handle and close all sorts of end users tickets within the set SLA
Requirements
Excellent communication skills
GRADUATES only apply
Strong phone and verbal communication skills along with active listening.
Customer orientation and ability to adapt/respond to different types of characters
Benefits
Medical insurance
Social insurance
* Salary Advance
الوصف الوظيفي
تفاصيل الوظيفة
- منطقة الوظيفة
- القاهرة, مصر
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
