Centrepoint -Business Manager

Job Description

• To act as an ambassador for Centrepoint, effectively managing the day-to-day operation within the store utilizing business practices and relationships with the other concepts
• Responsible for the overall success, driving sales, reinforcing operational consistency, and staff development, as well as overall service and brand integrity for the store
• Be a role model for strong product knowledge of the Centrepoint product line, as well as selling and customer service standards
• To manage the day to day operational of your store. i.e Centrepoint staff requirements and cashiers deployment, security guard deployment, finance and cash management and well maintained property
• Full implementation of the centrepoint store operating procedures
• Manage, supervise and coach the centrepoint team to ensure the highest level of competency and capability within your resource framework.
• To ensure the highest level of customer service is consistently given, aligned with the centrepoint customer jouney experience. To ensure every customer leaves your store delighted.
• Maintain daily store floor walks with your concept counterparts constantly challenging inconsistencies in retail standards and customer offering.
• Full administrative responsibility for your store ensuring that all store and business compliance processes are in place
• Ensuring consistency in the cleanniness housing keeping and visual merchandising standards of your store in line with centrepoint visual and brand guidelines.
• Management & maintenance of key internal & external relationships to drive the success of the store
• Drive membership of Shukran & manage data entry requirements
• Coordination and sharing of best practice for loss prevention across the concepts within your store.

Job Details

Employment Types:

Full time

Industry:

Retailing

Function:

Operations , Retail Chains , Sales – Retail / General , Sales / Business Development

Roles:

Area / Territory Sales Manager

Skills:

Centrepoint -Business Manager

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