Senior Advisory Representative
Job Description
As a communicator, you know how to get through to people
You don't talk or write at people – you engage them with your very human approach that speaks to their needs, interests, and intellect. You get through to them by being genuinely empathetic and straightforward in a way that makes them receptive to your message. You also know how to inspire and facilitate dialogue that moves projects forward. Please communicate with us.
Marsh has an opening for a SeniorAdvisory Representative to support Client Advisors in Marsh's Northeast Zone Casualty practice. The Senior Advisory Representative will provide administrative and clerical support duties for insurance placement activities, and maintain ongoing relationship with clients & team colleagues to effectively service clients.
What can you expect
- This position is critical to successfully support a high volume book of business to Marsh insurance clients
- You will receive on the job, online and side-by-side training to be successful and productive in this role
- Work alongside highly experienced colleagues to gain experience and skill sets for professional growth
- A property and casualty broker's license will need to be obtained within six (6) months of hire
What is in it for you
- A company with an exceptional brand and proven results to match
- Culture of internal mobility, collaboration and valued partnership with HR from the business.
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
- Competitive pay (salary and performance based bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.)
- Flexible work opportunities for work/life balance
- Participation in our Employee Stock Purchase Plan
We will Count on you to:
- Work closely with Casualty Advisors to drive business and retention and improve the client experiences throughout the proposal and renewal process
- Review contracts and audits, and follow up regarding endorsements, policy issuance, extensions and cancellations and escalate concerns to direct manager or client team, as appropriate
- Monitor the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards
- Monitor the maintenance of proper records for reporting and audit purposes and processes insurance details into the database
- Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention
- Respond directly to simple and moderately difficult client questions and requests, and solicit assistance from Casualty Advisor as needed
- Ensure all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing
- Must obtain P&C License within six (6) months of hire, if not already licensed
Welcoming different perspectives, like yours, is one of our strongest attributes
We're a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.
What you need to have:
- Bachelor's Degree
- 0 – 2 years experience in an administrative/service support role for the insurance industry
- Proficient use of MS Office tools (Outlook, Word, PowerPoint and Intermediate Excel skills to include use of pivot tables and formulas)
- Must be able to multitask and work in a fast paced environment
- Must have excellent verbal and written communication skills
- Broker licensed a plus OR able and willing to obtain within six (6) months of hire
What Makes You Stand Out
- P & C licensed
- High attention to detail and collaborative skill set
- Willingness to learn and be successful in the commercial insurance field
is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter and , or subscribe to .
Marsh McLennan and its Affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
Job Details
Employment Types:
Full time
Industry:
Banking / Accounting / Financial Services
Function:
IT , Banking, Insurance & Financial Services , Guards / Security Services
Roles:
Other Roles
Skills:
Flexible Attention To Detail Hr Risk Mentoring Professional Growth Willingness To Learn renewal process Multitask work/life balance leaders Relationship Powerpoint able to multitask Pricing Pivot Tables gathering information Collaboration Ms Office Tools outlook Data Driven Database
