Meeting & Events Manager

16 سبتمبر، 2022

0 6 3 دقائق

الوصف الوظيفي

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space … your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
As Meeting & Events Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Meeting & Events Manager:

-Supports the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Delivers on plans and objectives where meeting & events initiatives & hotel targets are achieved
-Manages the meeting & events team fostering a culture of growth, development and performance within the department
-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Delivers effective programmes that advance sales and profitability
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Manages the Meetings & Events team members
and supports in implementing training plans, coaching and mentoring team
members.
-Maximises revenue and guest satisfaction by
receiving Meetings & Events enquiries and related room reservations
-Upholds a high level of regular, frequent,
accurate and timely communication to all related departments regarding the
Meetings & -Events function within the hotel
-Supports the Sales teams in generating leads
and referring business by analysing current business, denied business and
identifying potential new business through the office
-Delivers a pro-active sales culture within the
Office to ensure all budgeted revenues are achieved
-Follows-up with guests to determine
satisfaction; measures results and supports strategies to improve the quality
of the guest experience
-People developer/exporter
Requirements of the Meeting & Events Manager:
-Proven experience in meeting & events with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills

-Proficient in all Meeting & Events procedures to be a
resource when needed
-A proven track record in a similar role within
a quality environment and to be able to demonstrate excellent standards and
team member management
-Commercially aware
-Driven and ambitious to inspire the team to
consistently deliver and exceed service standards
-Clear thinker with excellent communication
abilities and attention to detail

-Strong working knowledge of Opera Sales & Catering
Location Description
Hormuz Grand Muscat A Radisson Collection Hotel, located near Muscat International Airport, Sultanate of Oman
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.