Lounge Server TD (Union)

16 سبتمبر، 2022

0 8 3 دقائق

الوصف الوظيفي

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission:

To Entertain The Human Race.

PRIMARY PURPOSE:
It is the primary responsibility of the Lounge Server to expedite guests’ drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:

Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies

Knowledge of liquor brands, beers and non-alcoholic selections available on the casino floor

Knowledge of designated glassware and garnishes for each drink

Communicate order into system through Bartender; ensure transmission is verified

Knowledge of Hotel services and features as well as local attractions and activities to respond to guest inquiries

Resolve guest complaints within scope of authority; otherwise refers the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Successful completion of Restaurant Training Program and testing is required

Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledgeable of standard kitchen equipment, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines

Knowledgeable of tableside sequence of service, wine and liquor

Knowledge of health, safety and sanitation regulations

Knowledgeable of particular characteristics and description of every wine and champagne by the glass and major wines on the wine list

Able to balance and carry a tray loaded with glassware

Knowledgeable of computers and Point of Sale (POS) systems

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Able to effectively communicate in English, in both written and verbal forms

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:

Work varied shifts, to include weekends and holidays
PREFERRED:

High school diploma or equivalent

Six (6) months of experience as a Cocktail and/or Food Server in a similar environment

Experience working in a similar resort setting

Wine and spirits certification
Location:
Las Vegas, NevadaMGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
The Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at [email protected] .
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit careers.