Implant Sea Logistics Customer Care Specialist

16 سبتمبر، 2022

0 5 دقيقة واحدة

الوصف الوظيفي

Good opportunity to join our sea logistics team in Cairo

Your Role The sea-logistics customer care specialist is part of the sea logistics sales team. He/She is responsible for coordinating logistics and transport of selected key accounts supply lines activities, mainly for industrial verticals by : – Shipments handling process from the start of booking stage up to release of goods. – Shipments documentation follow-up, including needed customs clearance procedures, commercial and legal documents – Business development activities and implementation mainly for Sea in addition to other modes, such as air & road. Your Responsibilities

To plan, organize, process, handle and manage a smooth transportation process for selected key customer
To review, validate and trouble shoot documents discrepancy (such as invoices, purchase order, etc…)
To be the focal point amongst selected key customers internal departments and stakeholders for process efficiency (Technicians, supervisors, field managers, project managers, purchasing and procurement team)
To target long term customer retention with a primary focus on customer engagement and relationship management
To maintain financial administrative tasks, internally and externally
To process shipment orders timely and accurately covering all system data entry requirements
To be accountable for customs related information management
QSHE " Quality, Health And Safety and Security " requirements to be considered.

Your Skills and Experiences