Captain

16 سبتمبر، 2022

0 6 2 دقائق

Captain

الوصف الوظيفي

Hotel Overview:

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.

Captain

Passionate about the Food & Beverage, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Captain, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Supervises the activities of the Waiters and Busboys in assigned area
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
Practice good customer relations and attend to customer complaints and queries satisfactorily
Ensure the Outlet is set-up for service and supervise for a smooth operation
Direct and supervise the service team to ensure that all duties are performed as per standards
Ensure that all Employees have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
Coordinates with the Headwaiter or Outlet Manager to plan and conduct skills training constantly

Your experience and skills include:

Minimum 2-3 years of previous experience in hotel industry is preferred
Additional language such as Arabic, Russian, French, chinese etc.. is a plus
Excellence in strategic leadership and team management
Creative and passionate about food and customer service
Able to work in a high-pressure environment

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Visa requirements:

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS