Senior Sales Engineer – Service

15 سبتمبر، 2022

0 4 2 دقائق

الوصف الوظيفي

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

It's time to make a move. Join our flow!

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 distributor markets within the region. To complement our growth plans, Service Sales is considered to be a strategic priority for our business.

Reporting directly to the Service Sales Manager, we are looking for an energetic and enthusiastic Senior Sales Engineer to be based in our Riyadh, Saudi Arabia office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions and develop processes that add value to our customers.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What will you do?

Proactively develop and create customer relationships in your area of responsibility
Ensures customer satisfaction and solves complaints with the rest of the KONE team
Document and maintain the customer and contact information
Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside the current customer base
Accountable for finding customer needs and KONE’s solution matching those needs
Responsible for pricing using the approved tendering tools
Validate that the contents of the contract are in line with the negotiation process outcome
Maintain full information of opportunities, tasks and visits, while keeping CRM up to date

Are you the one?

Bachelor's Degree in any related field
Minimum 7 years of experience in Service Sales in the Elevators and Escalators industry
Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service
Ability to interpret and analyze customer needs
Passion for sales, with a proven track record and a strong customer focus
Excellent Arabic and English communication, presentation, and negotiation skills
Experience handling the Saudi market is a must

Successful candidates will be invited to complete an automated video interview. Please check your e-mail regularly so you can submit as per the deadlines requested.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.