Microsoft Dynamics 365 CRM Specialist
Microsoft Dynamics 365 CRM Specialist
الوصف الوظيفي
• Ticket management, troubleshooting and L2 & L3 analysis. • Identify and troubleshoot software and hardware incidents • Establish diagnosis and resolution action plan • Communicate resolution action plan to customer • Address and escalate incidents to upper level support team • Maintaining activity report after onsite intervention • Providing technical support to teams within the organization, and to external clients when required • Assisting with systems integrations • Maintaining and updating technical documents and procedures • Identifying and resolving technical issues • Delivering regular and customized training to teams within the business • Preparing maintenance plans and upgrading schedules for the organization's systems • Developing reports for teams across the business • Enhancing existing Organization performance • Developing tools to automate bulk update •
المهارات
Microsoft Dynamics 365 CRM
Software Engineering
Proficiency in configuring, deploying, testing Dynamics 365
Knowledge in CRM – OOTB Features• CRM Customizations (Create Entities, Create Fields, Manage Relationships, Create and Update Forms
Fluent in English & Arabic (Speaking, Writing)
تفاصيل الوظيفة
- منطقة الوظيفة
- العليا, الرياض , المملكة العربية السعودية
- قطاع الشركة
- العقارات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $3,000 – $4,000
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- المستوى المهني
- متوسط الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 3 الحد الأقصى: 5
- الشهادة
- بكالوريوس/ دبلوم عالي
التعليم
IT And Spatial Management
