Customer Service Agent – Cairo

15 سبتمبر، 2022

0 4 دقيقة واحدة

الوصف الوظيفي

Customer Service Agent – Cairo
– Maadi, Cairo
Customer Service Agent – Cairo
– Maadi, Cairo
Posted 6 hours ago 1 open position
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Experience Needed: 0 to 10 years Education Level: Bachelor's Degree
Job Details
Career Level: Entry Level (Junior Level / Fresh Grad) Salary: Confidential Job Categories:
Skills And Tools:
Job Description
Hiring opportunity for fresh grads with no experience as call center agents at RayaCX
Responsibilities:

Answering questions about a company’s products or services

Handling customer complaints

Resolving issues and troubleshooting technical problems.

Collecting and analyzing customer feed
Benefits:

Gross salary 5,800 + bonus

Transportation provided.

Discounts & offers for Raya's employees at different brands and companies.

Medical, social and life insurance.

Fully paid training.

Career path.
Job Requirements

Fluency in English is a MUST

Flexible with rotational shifts.

Ability to multi-task, organize, and prioritize work

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Persuasive Speaking Skills.

Excellent Communication and Soft Skills
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) ser…