وظائف الأماراتوظائف بيت الامارات
Workshop Supervisor
Workshop Supervisor
الوصف الوظيفي
Workshop Supervisor | AL Futtaim Automotive | Ras Al Khaimah
Overview of the role:
- Workshop Capacity Planning and Loading.
- Optimising Productivity, efficiency and workshop output and review for continuous improvement
- Controlling productive time and allocation
- Administer Technicians’ time booking and update in the Incentive System.
- Control and Plan Carry over jobs as well as work in progress
- Ensure Safety and Security of the associates on the floor.
- Dealership Standards
- To implement the Dealer standards on the workshop floor.
- Ensure Fixt it Right First Time (FRFT) and conduct Quality Inspection
- Effective Utilization and Maintenance of Tools and Equipment in the workshop.
- Ensures a Quality job at a competitive price and delivers the vehicles at promised time.
- Additional repair jobs are informed to Service Advisors which ensures rectification of all the necessary repairs in the vehicles.
- Motivates associates by providing encouragement and guidance and by nominating them for the required training courses relevant to their training needs.
- Quality Performance Development Review with technicians
- Conduct effective daily and weekly meetings with Technicians team for necessary updates.
- Induct New Technicians with standard service and repair process.
- Assist Technical Support Manager in providing Quality Inspection Check Sheets.
- Handles product concerns and follow the escalation process through Field Technical Dept. to achieve timely resolution and customer satisfaction
- Maintaining Service Bulletins and Workshop Manuals.
المهارات
Required Skills to be successful:
1.- Customer management and coordination experience
2.- Strong analytical and communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office (Excel)
What equips you for the role:
- Diploma or Bachelor of Automobile /Mechanical Engineering
- 3 to 5 years’ overall experience with automobile dealership – Out of which a minimum 3 years in Service Dept. at supervisor level.
- Automotive dealer / distributor business processes, working knowledge of MS office, ERP skills, people and technical skills
- Valid UAE drivers license
- Proficient in Arabic
تفاصيل الوظيفة
- منطقة الوظيفة
- رأس الخيمة, الإمارات العربية المتحدة
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- الصيانة والإصلاح والدعم الفني
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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